Shipping & Returns

Shipping

We carefully prepare every NTHG SHOP order with attention and care. Shipping options, costs, and estimated delivery times will be displayed at checkout when available.

Once your order has shipped, you will receive a confirmation email with tracking information when applicable.

Please note that delivery estimates may vary depending on destination, carrier availability, and other circumstances outside of our control.

Returns

We want you to feel confident shopping with NTHG SHOP. Return eligibility and instructions may vary by product and will be clearly communicated with your order.

Items must be returned in their original, unused, and unworn condition with all original packaging and tags attached, when applicable.

For hygiene and safety reasons, certain personal-care, opened, used, or final-sale items may not be eligible for return.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and help make it right.

Questions?

For questions regarding shipping, returns, or an order, please contact us through our Contact page.